Terms & Conditions

This delivery policy gives details of the delivery methods, delivery periods and delivery charges that apply to any orders for our products made through our website. This policy is a legally binding document, and forms part of the contract of sale between you and us made under our terms and conditions of sale. Please note; our garments are handcrafted therefore we do not offer refunds on pre ordered items. Pre ordered items may be swapped/exchanged.

Delivery methods

PRE ORDER ITEMS. Please allow up to 14 days for pre order items.

Items that are not pre order will be shipped with 1-2 working days.

We will deliver to the following countries and territories: Worldwide . If the address for delivery of your order is a UK mainland address, then you will be able to select Standard Delivery, 1st class or special delivery from the following delivery methods. If the address for delivery of your order is not a UK mainland address, then you will be able to select Worldwide Shipping from the following delivery methods :

DPD UK (1-5 working days)

Worldwide Shipping - DHL Express (1-7 working days)

Delivery periods

This table indicates the typical delivery periods for the different delivery methods. Delivery method Typical delivery period Standard delivery dispatched within 3-5 working days, these periods run from the close of business on that day. If you place your order after 1pm on a working day, or on a non-working day, these periods run from the close of business on the next following working day. These periods are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the specified period.

Delivery charges

Delivery charges will be calculated and automatically applied to your order during the checkout process. This table indicates the applicable charges / how charges are calculated for the different delivery methods. All amounts are stated in GBP and are inclusive of VAT. Delivery method Charges:

Delivery method       Charges

Second Class Shipping £4.95

Next Day Shipping Tracked & Signed (Monday-Friday) £7.00

International Shipping - DHL Express - £20.00

NCO STUDIO, Team Valley Business Centre, NE11 0QH, United Kingdom

NCO Studio Ltd 12338239

 

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